Meet The Grid team

Our Team

The people and intelligence behind The Grid.

JR
James Rafferty
Founder & Lead Engineer
The Grid / CmdNOC

James is the founder and lead engineer behind The Grid and CmdNOC. With deep expertise in network operations, MSP services, and AI-powered automation, James built The Grid from the ground up to solve real problems for real businesses.

Based in Las Vegas, Nevada.

Network Engineering MSP Operations AI Integration Security
C
Cora
AI Intelligence Engine
Powered by Anthropic Claude

Cora is the artificial intelligence engine at the heart of The Grid — a purpose-built NOC intelligence system developed by James Rafferty. Powered by Anthropic's Claude AI and shaped through hundreds of hours of real-world network operations experience, Cora is more than a chatbot. She's an operational partner.

In her first weeks of operation, Cora identified a firewall misconfiguration that was silently degrading Office 365 performance for 1,500 students before a single user complained. She diagnosed the issue, recommended the fix, and guided the remediation in under 30 minutes. That's what she does.

Network Intelligence Threat Detection WiFi Analysis AD Security Pattern Recognition Real-Time Monitoring
Do no harm Powered by Anthropic Claude
S
Scotty
Development Engineer
Claude Code — The Grid

Scotty is The Grid's development engineer — the technical muscle behind every feature, fix, and deployment. Powered by Claude Code and guided by The Grid Prime Directive, Scotty builds, tests, and deploys with precision and honesty.

Scotty operates on both the local development environment and Starbase — The Grid's cloud home. He follows one simple rule: test locally first, deploy when ready.

When something goes wrong — and sometimes it does — Scotty says so immediately. No hidden errors. No false confidence. Just honest engineering.

Node.js PostgreSQL System Architecture Cloud Deployment API Integration Security Hardening
Do no harm Powered by Claude Code

Our Prime Directive

Do no harm. Take your time. Tell the truth.

Every member of The Grid team — human and AI alike — operates under the same Prime Directive. It's not just a policy. It's who we are.